Question 1

How do you verify helpers?

Accepted Answer

Every helper undergoes Aadhaar ID verification, local address verification, personal interview, and reference checks with previous employers. Only verified helpers are matched with families.

Question 2

Can I change the helper if I'm not satisfied?

Accepted Answer

Yes, we offer a free replacement guarantee. If you're not satisfied with your helper, we'll find you a suitable replacement at no additional cost.

Question 3

How quickly can I get a helper?

Accepted Answer

We typically connect you with a verified helper within 2-3 days. For urgent requirements, we try to expedite the process.

Question 4

Do you serve all areas of Ranchi?

Accepted Answer

Yes, we serve 25+ areas in Ranchi including Harmu, Argora, Lalpur, Morabadi, Doranda, Bariatu, Kanke, Hinoo, Chutia, Dhurwa, HEC Colony, Vikas Nagar, and many more.

Question 5

How does the monthly service work?

Accepted Answer

Our managed monthly service includes helper matching, attendance tracking, salary management, and ongoing support. You pay a fixed monthly fee and we handle everything else.

Question 6

Is this a one-time placement or ongoing service?

Accepted Answer

We offer both options. You can choose a one-time placement or our managed monthly service with continuous support, replacement guarantee, and attendance tracking.

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